FAQ

the most frequently asked questions

How can we help you?

We have clear and simple answers for all your questions.

Check out our FAQs, and if you still can't find what you're looking for, contact us.

  • What are the check-in and check-out times?

    From 3:00 PM to 7:00 PM, any requests for different times must be agreed upon and may incur an additional cost.


  • Can I bring my pet?

    You will be welcomed politely and respectfully.

  • What services are included?

    Use of external equipment provided, utilities, water, electricity and gas, Wi-Fi, Mac computer, printer.


  • How do I pay and book?

    30% deposit by bank transfer and the balance is agreed upon in the contract.

  • How much are the final cleaning fees?

    The costs are a flat rate of €150.00.

  • Are tourist taxes included?

    Taxes are paid upon arrival.


  • What is the €200.00 deposit required for?

    The deposit is used to compensate for any minor damages caused by the guest.

Didn't find what you were looking for?

Authentic experiences that tell the story of Dimora Elma

Words from our guests

Cinque stelle nere di fila.

A place where time seems to stand still, perfect for regenerating and enjoying Sicilian nature.

Luca Bianchi
2 weeks ago
Sedie a sdraio su un patio con vista sull'oceano al tramonto, accanto a una villa con porte scorrevoli.
Martina Russo
1 month ago
Una famiglia pranza seduta a un tavolo su un balcone con vista sul mare.
Cinque stelle nere consecutive, che indicano una valutazione elevata o una qualità eccellente.

The villa is welcoming and cared for down to the last detail, ideal for a relaxing holiday by the sea.

Cinque stelle nere.

The location is unparalleled, just steps from quiet beaches and breathtaking scenery.

John Esposito
3 weeks ago
Una coppia che cammina tenendosi per mano su una spiaggia al tramonto, vicino a una casa sul lungomare.
Cinque stelle nere consecutive, che indicano una valutazione elevata o una qualità eccellente.

Waking up to the sound of the waves every morning was a precious gift, we will definitely be back.

Elena Ferraro
10 days ago
Soggiorno con divano componibile beige, tavolino da caffè e vista sull'oceano.